29 Apr'24
30 Apr'24
1 room, 2 guests
Laxmi Vilas Palace
Rajendra Nagar, Rajasthan | Mon, 29 Apr - Tue, 30 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
(708 reviews)
Swimming Pool
Air conditioning
Housekeeping services
Business center
Restaurant
Parking
Check-in: After 02:00 PM, Check-out: 11:00 AM
Guests below 18 years of age allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
(708 reviews)
5
214
4
275
3
138
2
31
1
50
Location
Rooms
Service
Value
Hygiene
·
fionaliane on Mar 31, 2024
Stopped here for lunch as part of our tour. The dining room was very large and nicely decorated. It was full of tour groups, the food was extremely poor, the drinks very expensive and it had the atmosphere of a school canteen. I do not know why tour groups use this place.
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Anuradha H on Feb 29, 2024
The reservation process was tedious. The booking manager at the reception lacked courtesy. We have stayed in Heritage hotels before in Rajasthan and we thought this would have the same high standard of service and food but it lacked in everything. Besides the look of the property, it lacked in everything. The food was not of good quality at dinner, lunch & breakfast, the dinner items were served for lunch and the dishes were repeated meal after meal with different names, the bread at the breakfast was stale, the focus of the management seems to be on groups and not individual stays. Also if you book Royal suit, tell them not to give you one on the 2nd floor of the old wing. These have massive steps which are unmanageable even for 40 & 50yrs olds to go back & forth. The toiletry in the bathroom was like detergent. This needs improvement. We were there for the bird sanctuary and they told us that they would not serve us an early breakfast unless a group was going to need it! The only thing good here are the property grounds and the housekeeping.
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SudhirGIndia on Jan 31, 2024
Tempted by the property description and pics, stayed at this hotel for a night on a family trip to Bharatpur Bird Sanctuary. Though we reached at about 3 pm, the rooms, Royal Suite, we had booked, were not ready. Could get rooms only around 4 pm and that too after seeing many rooms as most of the rooms we found to be of poor standards. The food - Dinner and breakfast, both were atrocious. No taste and badly cooked. The only coffee machine, a Lavazza, was non functional. There is also NO ROOM SERVICE. The property is poorly maintained. The worst was we couldn’t sleep the whole as there were some wedding preparations with a lot of noise which went on for the entire night. The hotel seems to be capitalising on its open areas and grounds and on the fact that there are not many hotels in the area. Would rather stay at Agra, which has several good properties and do a day visit to Bharatpur Bird Sanctuary. Time the hotel owners take note.
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Gio-ed-Emi on Jan 03, 2024
The palace is beautiful and the garden full of flowers. We got 2 very big rooms connected, approximately 100 square meters big each, with 7 windows. The dinner was nice, in a beautiful dining room 12 meters high and all decorated. They kindly did not charge the buffet for the little one of my three children.The price of the buffet (1.000 rupees) is very good considering the quality of the food. Also the price of the rooms is reasonable. However, there were some issues that spoiled our stay. There was no WiFi in the rooms. No hot water in the morning and we could not shower. The rooms were rather cold with a small electric heater. And worst of all there were quite a lot of mosquitos in the rooms. In summary, very nice hotel and nice people, but not up to international standards.
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Buls123 on Nov 12, 2023
Horrible service and terrible manager and owner. The hotel didn't have basic facility of hot water for bath. On complaining, the manager didn't do much. I had to scream at him and then he arranged hot water in buckets. Imagine paying 10k per night and then getting hot water for bath in buckets. The manager refused to give me the owner's number to complain. After 1.5 hrs, they arranged the water. I was traveling with my 18 months old toddler and the entire day's schedule was thrown off. Then they started threatening and intimidating us by asking her to vacate the hotel. Even though we had paid for the hotel and all meals foe 2 days. They also placed live wires in the balcony of our room for Diwali decoration which could have hurt my daughter. They refused to remove it. Please avoid this hotel if you are an Indian. They only want foreigners as customers.
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4/5
How guests rated this hotel
4
Location
4
Rooms
4
Service
3.5
Value
4
Hygiene
₹9,927
+ ₹2,030 tax
/ night
₹12,001
15% off
Price breakup
1 room x 1 night
₹12,001
Coupon discount
-₹1,354
Property discount
-₹720
Price after discount
₹9,927
+ ₹2,030 tax